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Terms and Conditions

Thank you for visiting Designraaga (the ‘site’ or ‘website’). We have prepared the information below to ensure that your experience on our site is one you'll want to repeat again and again. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may 'bookmark' a particular portion of Designraaga and thereby bypass this agreement, your use of this site still binds you to the terms. Since Designraaga may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us. In these terms and conditions, ‘we’, ‘us’, ‘our’ and Designraaga means Hestia Designs Limited.

Legal information

This website is expressly owned and operated by Hestia Designs Limited, UK. Unless otherwise noted, all design and content featured on designraaga.com– including navigational buttons and images, artwork, graphics, photography, text, and the like – are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Hestia Designs U.K. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal and non-commercial is prohibited without the prior written permission of Hestia Designs U.K., thus you may not reproduce, publish, display, modify, sell, or distribute any of the materials from designraaga.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, non-commercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

Limitation of liability

Given the unpredictability of technology and the online environment, Designraaga does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Designraaga shall not be liable for damages of any kind related to your use of or inability to access this website.

Site content and product information

We take every care to ensure all information we provide on this site is correct and up–to-date. This includes:
1. Product descriptions and specifications 2. Pricing and delivery charges (please refer to our delivery & return section for further information.) 3. The use of photographic images to show accurate product detail and colour. Please note, we take every care to ensure that the description and specification of our products are correct at the time of going to press. However, due to the handmade nature of each product, specifications and descriptions on this site are not intended to be binding and are intended only to give a general description.

Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by software or computer system used by you, and of course the handmade nature of each product. Please note, whilst every effort is made to maintain the accuracy of our information on available stock, on occasion discrepancies may occur. Should you place an order for an item displayed as available on our website, and in fact this item is out of stock, we will notify you as soon as possible. Any errors are wholly unintentional and we apologize if erroneous information is reflected in product price, item availability, or in any way affects your individual order.

We reserve the right to amend errors or to update product information at any time without prior notice. In the event a Designraaga product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Designraaga shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Designraaga.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Designraaga shall issue a credit to your credit card account in the amount of the incorrect price.


At Designraaga.com we go out of our way to source unique, one of a kind, distinctive products. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on Designraaga.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner.


Our website displays pricing in both pound sterling (GBP) and EURO. The actual prices charged will be shown in GBP or EURO depending on your region during the checkout process.

We are a UK based website operating within the UK. Purchases on the site can be made securely using PayPal, AMEX or credit/debit cards. All payments are processed in pounds Sterling (GBP).

International credit card providers or banks outside of the UK will determine their own exchange rates and charges that you will be liable to pay. We have no control over such rates and charges.

General Infomation

The terms outlined above constitute the entire agreement between you and us. Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. These terms and the relationship between you and us shall be governed by the laws of England, Scotland and Wales.
We reserve the right to vary the Terms from time to time and without notice, with such variations becoming effective immediately upon posting to the site. By continuing to use the site you will be deemed to accept any such variations.

Hestia Designs Ltd is registered in the UK.

Company Registration Number 8459224

UK VAT Registration Number 168 6942 56


You agree to indemnify, defend, and hold harmless Designraaga, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Although we will make every effort to respond quickly to applicable email messages, Designraaga is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding Designraaga.com, our products and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through Designraaga.com shall become and remain the property of Hestia Designs Ltd U.K. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.

Terms Of Sale

By placing an order with us you will be deemed to have read, understood and agreed to these Terms of use (‘Terms’) for the designraaga.com website (‘Site’) provided by Hestia Designs Ltd (‘we/us’). Should you be unhappy with any aspect of these terms, then please contact us by enquiries@designraaga.com.

Conditions Of Sale

In order to create a contract between you and us, please follow the simple steps taking you through the process of placing an order. To place an order for the selected product/s, select ‘Go to Checkout’, ‘Confirm Order details’ page, then ‘Confirm my Order’ In doing this you offer to buy the goods at the prices indicated as well as the relevant delivery charges.

We will send an automated order acknowledgment email to you, listing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order by Designraaga.

The acceptance of your order and the completion of the contract between you and us will take place when your order is ready for dispatch, unless we have notified you that we have not accepted your order or you have cancelled it. Once we have accepted your order it becomes a binding contract, subject to your rights of cancellation. Non-acceptance of an order by us will occur in circumstances whereby we identify a pricing or product description error; the ordered product is out of stock or unavailable; or if we are unable to obtain authorisation for your payment. We reserve the right to cancel your order without liability. In such circumstances we shall let you know as soon as possible. Your credit/debit card will be authorised when your order is placed and processed but you will not be charged for the value of the goods until the point of despatch. This does not affect your statutory rights.


You have the right to cancel your order at any time before the product is dispatched for delivery by contacting us on orders@designraaga.com. All ordered are dispatched within 24 to 48 hours of us sending you a confirmation of the order. In the instance that these products have already been assigned or dispatched when you contact us, you may return them within 14 days or receipt of delivery to receive a full refund excluding delivery charges. Due to the nature of international shipment from the source country, some of these products may not be eligible for cancellation or return. This will be clearly stated at the time of check-out and it is your responsibility to ensure that this information is duly noted by your at the time of checkout. Designraaga will not be under any obligation to take return or cancellation of any orders where it is clearly stated the product cannot be returned or exchanged. Please refer to ‘Delivery & Returns’ section for more information.

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